Attention Valued Customers: 📢 "Please be informed that there is a $20 convenience fee for every transaction" | Attention Valued Customers: 📢 "Please be informed that there is a $20 convenience fee for every transaction" | Attention Valued Customers: 📢 "Please be informed that there is a $20 convenience fee for every transaction"

Waves Party– Privacy Policy

Last Updated: November 10, 2026

Privacy Policy

This policy explains how T-N-T Transportation LLC, doing business as Waves Party ("Waves", "we", "us"), collects, uses and protects your information when you visit our website, book a trip or contact us.

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We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

01

Information We Collect

  • Contact details: your name, email address and phone number.
  • Trip details: date, time, vehicle, number of passengers, and pickup, stop and drop-off locations.
  • Payment details, processed securely by our payment provider. We do not store full card numbers.
  • Messages you send us by website chat, text, email, phone or social media, including call recordings where you are notified.
  • Basic website data such as device, browser and pages visited.
02

How We Use Your Information

  • To check availability, take bookings and process payments and refunds.
  • To send booking confirmations, receipts, reminders, payment links and verification codes.
  • To answer your questions and provide customer support.
  • To improve our service, prevent fraud and keep our passengers safe.
  • To meet legal, tax and accounting requirements.
03

Text Messages (SMS)

  • If you agree on our booking form or text or call us first, Waves Party may send booking confirmations, trip reminders, payment links, verification codes, refund updates, replies to your questions and review requests.
  • Message frequency varies. Message and data rates may apply.
  • Reply STOP to opt out at any time. Reply HELP for help.
  • We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are excluded from all sharing described in this policy.
04

How We Share Information

  • With service providers who help us run our business, such as payment processing, booking software, messaging and email services, only to provide our services to you.
  • With our drivers, only the trip details they need to complete your trip.
  • When required by law or to protect the safety of our passengers, staff and vehicles.
  • We do not sell or rent your personal information.
05

Data Retention & Security

  • We keep booking and payment records as long as needed for our services and for legal and accounting purposes.
  • Call recordings and chat logs are kept only as long as needed for service and quality purposes.
  • We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.
06

Your Choices

  • You can ask to see, correct or delete your personal information by contacting us.
  • You can opt out of text messages by replying STOP, and out of emails using the unsubscribe link or by contacting us.
  • You can set your browser to refuse cookies, although some features may not work properly.
07

Children's Privacy

  • Our services are not directed to children under 13, and we do not knowingly collect their personal information.
  • Bookings must be made by an adult.
08

Changes to This Policy

  • We may update this policy from time to time. The latest version will always be on this page with the updated date.