Attention Valued Customers: 📢 "Please be informed that there is a $20 convenience fee for every transaction" | Attention Valued Customers: 📢 "Please be informed that there is a $20 convenience fee for every transaction" | Attention Valued Customers: 📢 "Please be informed that there is a $20 convenience fee for every transaction"

Waves Party Bus – Terms & Agreement

Please Read Carefully

Terms & Agreement

Please review the following policies before completing your Waves Party Bus reservation.

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By checking the agreement box during booking, you confirm that you have read, understood, and accepted all the terms listed below.

01

Booking & Payment

  • The full trip amount must be paid the morning of your scheduled trip using the payment link sent via text message.
  • A $300 security deposit is also charged at booking and held until after the trip.
  • The deposit will be fully refunded if no damages, excessive cleaning, or violations occur during the trip.
02

Timing & Overtime

  • Your rental time begins at the scheduled pickup time, regardless of guest arrival delays.
  • Overtime is billed at your hourly rate only if additional time is available and approved by the driver/company.
  • Late drop-offs exceeding 10 minutes past the scheduled end time will result in an additional charge at the full hourly rate.
  • Delays caused by the customer or group do not extend the scheduled rental time.
03

Conduct & Safety

  • The booking customer is responsible for all passengers onboard.
  • No illegal drugs or illegal activity are permitted at any time.
  • No throwing beverages, food, or other objects inside or outside of the vehicle.
  • No jumping, standing, dancing, or excessive movement on seats at any time.
  • No standing through sunroofs, hanging out windows, or unsafe movement while the vehicle is in motion.
  • Fighting, aggressive behavior, or harassment toward the driver will not be tolerated.
  • The driver reserves the right to end the trip immediately without refund if safety rules are violated.
04

Damages & Cleaning

  • Any damage to the vehicle interior or exterior may result in charges deducted from the deposit or charged to the card on file.
  • Excessive cleaning fees apply for vomiting, spills, glitter/confetti, smoke odor, or abnormal messes.
  • Smoking or vaping inside the vehicle without permission may result in additional cleaning fees.
  • Sand, wet clothing, leaking coolers, or excessive moisture causing abnormal cleaning needs may result in additional charges.
05

Cancellation Policy

  • Cancellations made 30 days or more before the booking date are eligible for a refund.
  • Cancellations within 30 days of the trip will result in the loss of the deposit.
  • If Waves cancels due to mechanical issues or circumstances beyond our control, the customer may reschedule or receive a full refund.
06

Media Release

  • All guests consent to photos and videos being used for promotional purposes by Waves unless otherwise requested.
07

Alcohol Policy

  • Alcohol is permitted only when all passengers are of legal drinking age where required by law.
  • Underage drinking will result in the immediate termination of service without refund.
08

Vehicle Rules

  • Guests may use Bluetooth music, TVs, lighting, and karaoke respectfully.
  • Damage to electronics or entertainment systems will be charged.
  • Route changes or unscheduled stops during the trip are subject to driver approval.
09

Driver Gratuity

  • Driver gratuity is not included unless otherwise stated at booking.
10

Liability

  • Waves is not responsible for lost, stolen, or damaged personal belongings left in the vehicle.
  • All guests assume responsibility for their own conduct and safety.
  • Waves reserves the right to refuse service to any guest deemed unsafe or excessively intoxicated.