Waves Party Bus – Terms & Agreement
Please Read Carefully
Terms & Agreement
Please review the following policies before completing your Waves Party Bus reservation.
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By checking the agreement box during booking, you confirm that you have read, understood, and accepted all the terms listed below.
01
Booking & Payment
- The full trip amount must be paid the morning of your scheduled trip using the payment link sent via text message.
- A $300 security deposit is also charged at booking and held until after the trip.
- The deposit will be fully refunded if no damages, excessive cleaning, or violations occur during the trip.
02
Timing & Overtime
- Your rental time begins at the scheduled pickup time, regardless of guest arrival delays.
- Overtime is billed at your hourly rate only if additional time is available and approved by the driver/company.
- Late drop-offs exceeding 10 minutes past the scheduled end time will result in an additional charge at the full hourly rate.
- Delays caused by the customer or group do not extend the scheduled rental time.
03
Conduct & Safety
- The booking customer is responsible for all passengers onboard.
- No illegal drugs or illegal activity are permitted at any time.
- No throwing beverages, food, or other objects inside or outside of the vehicle.
- No jumping, standing, dancing, or excessive movement on seats at any time.
- No standing through sunroofs, hanging out windows, or unsafe movement while the vehicle is in motion.
- Fighting, aggressive behavior, or harassment toward the driver will not be tolerated.
- The driver reserves the right to end the trip immediately without refund if safety rules are violated.
04
Damages & Cleaning
- Any damage to the vehicle interior or exterior may result in charges deducted from the deposit or charged to the card on file.
- Excessive cleaning fees apply for vomiting, spills, glitter/confetti, smoke odor, or abnormal messes.
- Smoking or vaping inside the vehicle without permission may result in additional cleaning fees.
- Sand, wet clothing, leaking coolers, or excessive moisture causing abnormal cleaning needs may result in additional charges.
05
Cancellation Policy
- Cancellations made 30 days or more before the booking date are eligible for a refund.
- Cancellations within 30 days of the trip will result in the loss of the deposit.
- If Waves cancels due to mechanical issues or circumstances beyond our control, the customer may reschedule or receive a full refund.
06
Media Release
- All guests consent to photos and videos being used for promotional purposes by Waves unless otherwise requested.
07
Alcohol Policy
- Alcohol is permitted only when all passengers are of legal drinking age where required by law.
- Underage drinking will result in the immediate termination of service without refund.
08
Vehicle Rules
- Guests may use Bluetooth music, TVs, lighting, and karaoke respectfully.
- Damage to electronics or entertainment systems will be charged.
- Route changes or unscheduled stops during the trip are subject to driver approval.
09
Driver Gratuity
- Driver gratuity is not included unless otherwise stated at booking.
10
Liability
- Waves is not responsible for lost, stolen, or damaged personal belongings left in the vehicle.
- All guests assume responsibility for their own conduct and safety.
- Waves reserves the right to refuse service to any guest deemed unsafe or excessively intoxicated.
Your agreement is required to complete the booking.
Please contact Waves Party Bus before booking if you have any questions or require clarification about these policies.